Refund Policy

At FiggyPals, we strive to provide you with top-notch products. Please note that, as a general rule, we do not accept returns or offer refunds for products once they have been purchased.

Exceptions to this policy include cases where items are lost in transit or arrive damaged. In the unfortunate event that your order is lost or the products are damaged upon arrival, please contact our customer service team within [number of days, e.g., 14 days] of receiving your order. We will work diligently to address the issue and either replace the item or issue a refund.

To initiate a refund or report a lost/damaged item, please reach out to our customer service team at clients@figgypals.com

 Kindly include your order number and relevant details about the issue.

We appreciate your understanding and cooperation in adhering to our refund policy. If you have any questions or concerns, feel free to contact us, and we'll be happy to assist you. Thank you for choosing FiggyPals!